Frequently Asked Questions

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As parents ourselves, we take pride in ensuring all our equipment is as clean as possible! 

We use 'Ecodev Surface Spray and Sanitiser' to clean and sanitise all our equipment prior to every set up.

- Safe, non-toxic & organic ingredients 

- Derived from natural plant extracts

- Hospital grade disinfectant

- Kills 99.99% of germs & virus (including Covid-19 virus)

Yes, you definitely can! Our aim is to keep as much in-house as possible to save you money, time & hassles.

Just let us know your theme ideas and we can work with you to create something special! Please also attach inspo images when filling in the Booking Form.

Prices are based on a 4 hr hire. This does not include the set up time. 

If you require additional hours, then we will calculate an additional fee based on the items hired and location.

Yes, just as long as the items are not already booked as part of a package. Please note, we only accept individual hire items 4 weeks or less prior to you event.

In the event of a cancellation, we will work with you to reschedule another date within 12 months of the original booking. Please note, 25% Deposits are non-refundable. 

Yes, we have Public Liability insurance. We are happy to provide you with a Certificate of Currency upon confirmation of booking.

During the Spring/Summer season, we only set up indoors or under fully covered outdoor areas. The equipment gets very hot (especially the ball pits) and it poses sun safety issues. 

Please note, we do not set up on grass anymore (due to the uneven surface).